Shipping & Delivery Policy
Elvora provides premium, climate-controlled delivery services across the entire UAE. From our own dedicated logistics team to real-time tracking, we ensure your floral gifts arrive in peak perfection.
Limited Time Offer: FREE Shipping Across UAE
For a limited period, Elvora is offering 100% Free Shipping on all orders to any Emirate in the UAE. No minimum purchase required. Enjoy premium delivery at no extra cost.
Delivery Timelines & Slots
Express Processing (Same-Day)
Same-Day Delivery Handling
We process and handle orders within our active delivery slots to ensure maximum freshness.
- Morning Operations: 9:00 AM - 5:00 PM
- Evening Operations: 6:00 PM - 12:00 AM
- Fast turnaround for immediate occasions.
Internal Standards:
Our own logistics team handles every package. Flowers are kept in climate-controlled environments until the moment they reach the recipient's door.
Standard Regional Rates
| Emirate / Region | Standard Charge | Condition |
|---|---|---|
| Dubai | FREE | Every Order |
| Ajman | FREE | Waived (Limited Time) |
| Sharjah | FREE | Waived (Limited Time) |
| Other Emirates (Abu Dhabi, RAK, etc.) | FREE | Waived (Limited Time) |
*Note: Currently, we are offering FREE shipping on ALL orders across all Emirates for a limited time.
Integrated Order Tracking
Packaging Phase
Updates via WhatsApp/Email as soon as your flowers are selected and arranged.
Quality Inspection
Final check of the bouquet quality before it leaves our facility.
In Transit
Real-time updates as our own delivery team starts the journey to the recipient.
Delivery Success
Instant confirmation once the handover is complete, documented in our system.
Delivery Coverage & Teams
Dedicated Delivery Team
Unlike others, we don't rely on third-party couriers like Aramex or DHL. We use our **own professional delivery team** to ensure your fresh flowers are handled with the care they deserve.
- Trained floral handlers
- GPS-tracked fleet
- Climate-controlled vans
- 24/7 internal coordination
Immediate Reporting
Given the delicate nature of fresh flowers, any delivery issues or damages must be reported within **2-5 hours** of receipt to qualify for immediate resolution.
Coverage Areas
We offer comprehensive delivery all across the UAE. There are no locations where delivery is unavailable, though remote desert areas may follow the 5-7 business hours timeline.
Our Delivery Promise
Elvora is committed to transparency and punctuality. We monitor every stage of the journey from our design studio to your doorstep.
- Own dedicated courier fleet
- Real-time WhatsApp & Email tracking
- Available 7 days a week
- Same-day delivery service
Contact Delivery Support
Need updates on your order or looking to change a delivery slot? Our team is live on WhatsApp and Phone.
