Shipping & Delivery Policy
Elvora provides premium, climate-controlled delivery services across the entire UAE. Our dedicated logistics team ensures your floral gifts arrive in peak perfection.
Delivery Charge
A flat delivery fee applies to all orders across the UAE:
Orders below AED 1,000 will be charged a flat AED 50 delivery fee. Orders of AED 1,000 or above qualify for free delivery across all 7 Emirates.
Delivery Timelines & Slots
Express Same-Day Handling
We process and handle orders within active delivery slots to ensure maximum freshness from our studio to your recipient.
- Morning Operations:9:00 AM - 5:00 PM
- Evening Operations:6:00 PM - 12:00 AM
"Our climate-controlled logistics maintain precise temperature standards until the moment of delivery."
Integrated Tracking
Design Phase
Status updates as your luxury flowers are selected and arranged by our florists.
Quality Check
A final aesthetic inspection before the arrangement enters climate-control.
In Transit
Real-time tracking as our internal team starts the premium delivery journey.
Handover
Instant confirmation and documented success of the luxury delivery.
Dedicated Coverage
Internal Logistics Fleet
We never outsource. Every package is handled by our professional team in climate-controlled vans to maintain perfection.
24H Report Window
Due to the delicate nature of luxury flowers, delivery concerns must be reported within 24 hours to ensure immediate resolution.
Delivery Support
Need updates on your order or looking to change a delivery slot? Our team is live on WhatsApp and Phone.
