Terms of Service
These Terms of Service govern your access to and use of Elvora Flowers’ website, products, and services. By using our platform, you agree to be bound by these terms.
Last updated: November 2025
Binding Agreement
Your use of Elvora constitutes acceptance of these legally binding terms.
User Responsibilities
Users must comply with UAE laws and use our services responsibly.
Policy Updates
Terms may be updated. Continued use means acceptance of changes.
1. General Overview
Elvora Flowers operates an online platform for flower and gift delivery across the UAE. These Terms apply to all visitors, customers, and users of the website.
2. Eligibility
- • You must be at least 18 years old to place an order
- • You agree to provide accurate and complete information
3. Orders & Payments
- • All orders are subject to availability and confirmation
- • Prices may change without prior notice
- • Payments must be completed before order processing
4. Delivery
Elvora aims to deliver orders within selected time slots. Delays caused by incorrect details, recipient unavailability, or force majeure events are not our responsibility.
5. Refunds & Returns
Refunds and replacements are governed by our Refund Policy.
6. Prohibited Use
- • Misuse of the website or services
- • Fraudulent or unlawful activities
- • Interfering with website security or operations
7. Limitation of Liability
Elvora Flowers shall not be liable for indirect, incidental, or consequential damages arising from use of the platform.
8. Governing Law
These Terms are governed by the laws of the United Arab Emirates.
Questions About These Terms?
info@elvora.ae
+971 50 987 6543
Dubai, United Arab Emirates
